Before you return a Fabuliv product, please take a moment to understand how our products are made. At Fabuliv the process is as important as a product.
All our products are handcrafted by traditional skilled artisians of rural India, resulting in each product being unique and slightly different from each other.
Let's not think of slight variations in shape or color as a defect, it should rather be celebrated as a product with soul of an artisan. Handicraft by definition means a glorious uncertainty when it comes to uniformity.
In spite of these variables, at Fabuliv we stand behind the quality of our products and we will replace the product free of cost incase of any manufacturing defect, damage in transit or difference in descriptions of the product.
For all returns, please go to "Returns & Refunds" section at the footer or send an email to firstname.lastname@example.org with your order number and tracking ID. For additional queries, call our Customer Care Team on +91 7827-133-144.
You should expect to receive your refund within 7-10 days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
Our products are handcrafted by artisans with utmost care and love. Due to handcrafting and hand finishing, slight variations in finish is expected and celebrated. Each item is unique and no 2 are exactly alike.
Shades displayed across the range of products may slightly vary from the actual color. This may happen due to multiple settings in your monitor or viewing device (Laptop/ Mobile/Tab) or impact of our digital photoshoots. We request you to consider these minor variations.
All products can be returned within 7 days of delivery for the following reasons: Damage/Dead on Arrival, Manufacturing defect/Expired Product and In-correct product.
If you need to return an item, simply click on "Returns & Refunds" at the footer of the home page, enter your order number and registered email address and select the product you wish to return. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Custom made Orders
These special-order items are made to your individual specifications; therefore, we cannot accept returns or exchanges. We require a 50% deposit for all Additional Color, Additional Frame and Custom order merchandise. Once you place your order for Additional Color, Additional Frame or Custom merchandise, you have 72 hours to change or cancel. After 72 hours, your 50% deposit is nonrefundable. The 72-hour time frame begins as soon as you place your order and confirm your fabric selection in a store or online. For Personalization orders, the full amount is required at time of purchase; personalized items cannot be returned, exchanged or canceled at any time and are nonrefundable.