Returns are carried out in the following three steps:
1. Our Customer Care Team will allot a time slot as per your convenience for the pickup of products.
2. Our delivery executives will pick up the product at the mentioned time from your address.
3. You will be given a pickup receipt for confirmation.
Terms and Conditions:
1. Fabuliv follows a no-questions-asked policy when it comes to return of products. If you are dissatisfied with your purchase, we will humbly accept unused products in their original packing, within 10 days of shipment.
Return shipping charges will apply, If the shipment’s volumetric weight is more than 3 kg.
Calculation of Volumetric Weight: LXBXH/4500 (Dimensions are in centimeters).
2. When it comes to returns for lighting products, they can be returned only in case of damages or defects. Refund will be offered only if replacement is not available for the chosen product.
3. Returns for damaged or defective goods will be processed only if reported within 48 hours after delivery.
4. It is advisable to pack returned goods in proper packaging to avoid damage during transit.
5. Refunds will be initiated within a maximum of 7 working days of the receipt of products by Fabuliv only if products are in unused condition. The refund mode will be on the basis of payment mode chosen while placing the order.