What Customer Information does Fabuliv collect?
Your contact and account details such as name of customer, e-mail address, Fabuliv account password, shipping address, and mobile number
Your banking or transaction details such as credit card number, name of cardholder, expiry date, and CVV or other info as needed for Net Banking or other payment methods are not held by Fabuliv.com but are held by our partner for payment gateway: PayU. Our payment gateway partner is “PCI-compliant” and “VeriSign Secured,” which ensure that the best safety and security measures for your vital information.
Your earlier orders and transactions, including details related to product and pricing, purchase date, history of payment, and transaction info.
Information obtained from online surveys on our website or third-party sites (posted by Fabuliv.com), which may include demographic info such as age, gender, and income in addition to service or product preferences of customers.
Cookies: Cookies are pieces of data that a website stores within a browser, which enables it to recollect information that is specific to a given user such as clicking of particular buttons, logging in, or reading specific pages on our website. All major Internet companies, including Google, Facebook, Yahoo, and Amazon, utilize cookies. You can enable your browser to provide you a notification when a cookie is sent to you, and you can make a decision whether to accept it or not.
Your session log info on our website, which includes your navigation, traffic source, Internet Protocol address (which helps us determine your location), type of browser, language of browser, type of operating system, time and date of request, etc.
3rd party sign-in info that is shared on our website, such as Twitter, Pinterest, Facebook sign-in info
Email communication by any customer or user directly with Fabuliv.com, such as product inquiries, information pertaining to orders and transactions, disputes, complaints, etc.
How does Fabuliv.com utilize customer or user information?
We only gather customer or user information as needed to conduct our business operations and to help us provide impeccable services to our customers and users. We never rent or sell this information to third parties.
Customer or user information (as defined above) will be utilized in the below-mentioned manner.
Customer and user information may be shared with our partners, affiliates, and subsidiaries, who may be also actively involved in service delivery to you (as a customer) during the process of buying. We may also require to share information (some or complete) in the event of acquisitions or mergers with other businesses.
We utilize some of the user or customer info that is defined above to comprehend customer behavior, thus offering enhanced services in future. We use certain data in an aggregated form across users for compiling demographical and statistical profiles for our business operations and marketing strategies.
We also utilize this information to keep you abreast of the latest deals and offers, product launches, information about purchased products, status of shipping, as well as other informational or promotional content. We will offer you the option to opt out of these services.
Cookies will be used to offer a customized experience to our customers, such as identification of recently-viewed products (which may be of interest to the user) and also implementing wish list features.
We utilize traffic flow and session log information to comprehend how users are engaging with our website so that we can come up with improvements. This info will also be utilized by us to analyze and understand customer preferences and buying pattern and behavior at the aggregate level.
We utilize Internet Protocol (IP) address, source of traffic, user navigation across the website, browser, and operating system info to gauge overall website performance when it comes to number of users, time spent by users on the website, and user engagement.
We may require to use customer or user information in the event of legal disputes or other legal proceedings; complying with regulatory or statutory bodies; troubleshooting problems; detecting and protecting against mistakes or fraudulent, criminal, and illegal activities; collection of owed fees; enforcing our terms and conditions; prevention of abuse of our offered services; prevention of violation of third-party rights or rights of the general public or other users
Fabuliv.com offers all its users an opportunity to opt out of receiving communication from us as well as our partners, post creation of the account. To delete your contact information from Fabuliv, please write to our Customer Care Team at +91 7827-133-144.
Queries with regard to this document need to be directed to the following address: