For Lighting Products: Cancellations are not allowed once an order has been placed. In exceptional cases, do not hesitate to get in touch with our Customer Care Team, and they will help solve your problem. There will not be any refund in the event of cancellations for orders that have been partly paid and that which contains lighting products. The amount paid in advance will be forfeited as charges for cancellation.
For All Other Products: Cancellations on product categories other than Lighting are possible only up to the stage of pre-shipment. Get in touch with our Customer Care Team for assistance on the same.